In This Guide
1Self-Management vs. Professional PM
Self-Management Pros: - Save 8-12% of rent in fees - Direct control over decisions - Faster response to issues - Build landlording skills - Know your properties intimately
Self-Management Cons: - Time-consuming (5-10 hours/property/month) - Emotional decision-making - Must be available for emergencies - Learning curve with legal requirements - Harder to scale
Professional PM Pros: - Truly passive income - Expert tenant screening - Legal compliance handled - 24/7 emergency response - Scales easily
Professional PM Cons: - 8-12% of rent cost - Less control - Quality varies significantly - May not treat property like you would
2Finding Great Tenants
Marketing: - Professional photos - Detailed descriptions - Multiple listing platforms - Competitive pricing
Screening Process: 1. Pre-qualify over phone (income, timeline, pets) 2. Show property to qualified prospects 3. Collect application and fee 4. Run credit check 5. Verify employment and income 6. Call previous landlords 7. Check criminal background 8. Make decision consistently
Minimum Standards (Adjust for Your Market): - 600+ credit score - 3x rent in gross income - No eviction history - No felonies - Positive landlord references
Fair Housing Compliance: Apply same standards to everyone. Never discriminate based on protected classes.
3Lease Essentials
Critical Lease Terms: - Rent amount and due date - Late fee policy - Security deposit amount - Lease term length - Pet policy and deposits - Maintenance responsibilities - Entry notice requirements - Renewal terms - Termination conditions
Addendums to Consider: - Pet agreement - Lead paint disclosure (pre-1978) - Mold disclosure - Crime-free lease addendum - Utility responsibility
State-Specific Requirements: Laws vary significantly. Use state-specific lease forms and consult local attorney.
Annual Increases: Include clause allowing annual rent adjustments. Even if you don't raise rent, the option is valuable.
4Maintenance Management
Preventive Maintenance: - HVAC filter changes (quarterly) - Gutter cleaning (biannual) - Water heater flush (annual) - Smoke detector batteries (annual) - Pest control (quarterly)
Repair Response: - Emergency (no heat, flooding, fire): Immediate - Urgent (no hot water, AC out in summer): 24 hours - Standard repairs: 3-7 days - Cosmetic issues: Next vacancy
Contractor Network: Build relationships before emergencies: - Plumber - Electrician - HVAC technician - Handyman - Appliance repair
Document Everything: Photos before and after repairs. Keep all receipts and invoices. Communication in writing.
5When to Hire a Property Manager
Hire a PM When: - You own 5+ properties - Properties are far from your home - You have a demanding job - You're scaling quickly - Tenant interactions stress you out - You want truly passive income
Interviewing PMs: - How many properties do they manage? - What's their vacancy rate? - How do they handle maintenance? - What's their fee structure? - How do they communicate with owners? - Can you contact current clients?
Fee Structure: - Monthly: 8-12% of collected rent - Leasing: 50-100% of first month's rent - Maintenance markup: 10-20% - Other fees: renewal, inspection, eviction
Managing Your Manager: - Regular communication - Review monthly statements - Annual property visits - Understand your rights - Don't be afraid to switch if underperforming